Refund Policy

Refunds & Rescheduling

Refunds

Digital downloads:
No returns on the digital sales of music, recorded meditations or other e-products once the transaction has been completed. This is due to the nature of the product and the immediate use capabilities of it.
Private sessions:
Non-refundable once paid. Occasionally transferable to another date or person. Payment in full due before work is completed.
This is different than standard western professional work (therapy visits, chiropractic), which is paid after session is complete, as these services are often protected by lawful collection efforts. Intuitive work is generally not covered this way, so payment is due in full prior.

Refund Policies

Classes, Digital Goods and e-Courses:

All payments for class tuition, downloadable meditations, e-books and courses are 100% non-refundable once paid.

Private appointments:

All payments for readings, coaching sessions, and private 1:1 work with Rebecca are 100% non-refundable once paid.

Sessions paid for upon booking can be rescheduled up to 48 hours before the session is scheduled to start to receive a one time complimentary session reschedule. Sessions fees are forfeited and non-transferable to rescheduled dates when cancelled within the 24 hour window before an individual session’s scheduled start time. Please contact me in extenuating circumstances

All paid for and donated one-time services such as readings, coaching sessions and related packages, must be fully redeemed within six months from the original transaction or both the session and the payment is forfeited.

And finally, in the case of private appointment work, Rebeccaa understands there are freak emergencies and will work with you as best she can in the event one does occur.

Rescheduling

Once payment is made for booking a session, fees are 100% non-refundable, but session fees can be applied to an appointment at a later date if you need to reschedule. Each client receives one free rescheduling if the session is rescheduled prior to the 48 hour window before the call. To reschedule, you must do so prior to 48 hours before your session begins or your payment and one-time complimentary rescheduling will be forfeited. To reschedule your session, simply send an email to info@rebeccagibson.com.au. If the session is cancelled within the 48 hours before the scheduled start of your call, no refunds are available.

All sessions must begin promptly. If for some reason you are unable to answer the call at the time of your scheduled session, Rebecca asks that you reschedule your session for a future date. Complimentary one (1) time reschedule per session with purchase.